You can reach us in these ways:
By e-mail: firstname.lastname@example.org
Via the Contact Us form
Via the Live Chat box
To reach us via the chat box or contact form, look out for the Contact Us and Live Chat buttons on the right sidebar of the app.
The Live Chat button will be there every time our Help Desk team is online. This is when you can contact us immediately. Otherwise, use the Contact Us button.
Clicking on the latter will open the Contact Us form where you can enter your question and upload media files to support it. Our Help Desk team will reply as soon as possible.
Help Desk is available live: Monday - Friday, 8 AM - 4 PM (CEST)